Assad emails: a furniture problem

Dear Alia, Is it possible to take a picture of the nightstands indicating which one is the one your ordered and which has been sent wrong? I need to send them to the head office. I will then organize a replacement for the one that is wrong. The lighting department will get back to me with an answer on Monday. Thank you for your patience and have a good weekend! Kind regards, [XXXXXXXXXXXX] www.bakerfurniture.com [XXXXXXXXXXXX] -----Original Message----- From: AK [mailto:[email protected]] Sent: 26 January 2012 18:41 To: [XXXXXXXXXXXX] Subject: Re: Items Received Hi Thanks for getting back to me so quickly. I look forward to hearing from you when you have more news. Many thanks Alia On Jan 26, 2012, at 7:08 PM, [XXXXXXXXXXXX] wrote: Dear Alia, I am sorry to hear about that. Usually we check things in the warehouse but this time was difficult because items were crated. I will deal with this matter and get back to you as soon as I can. I will also check those lamps for you. Please accept our apologies. Thank you. Kind regards, [XXXXXXXXXXXX] www.bakerfurniture.com[XXXXXXXXXXXX] -----Original Message----- From: AK [mailto:[email protected]] Sent: 26 January 2012 13:47 To: [XXXXXXXXXXXX] Subject: Items Received Dear [XXXXXXXXXXXX] I hope you are well. I am pleased to say that all the items sent recently have been safely received - many thanks for all your help. I have received two nightstands as ordered, but unfortunately they appear to be different finishes and they have different colour draws!? I am sure there is a mistake. I checked the invoice and thankfully the two nightstands have the same order reference so I am sure they sent the wrong one. Please can you look into this for me. Alo, just to confirm that we are still waiting on the following: - [XXXXXXXXXXXX] Lantern *3 - [XXXXXXXXXXXX] Magnolia Table Lamp *2 Do you have an idea of when they will be ready? Looking forward to hearing from you. Kind regards Alia