Is your boss as good as he or she thinks?

British bosses overestimate the extent to which their employees value them , according to a study by the Chartered Institute of Personnel and Development. Eight out of 10 managers believed they were serving the needs of their staff well, while only 58% of juniors reported that this was in fact the case. How do you feel about your boss's management skills? Do they rate themselves more highly than you would? Are they oblivious to the feelings and needs of their underlings? What's the essence of a good boss, and what are the small things senior staff can do to make a difference? • Follow Comment is free on Twitter @commentisfree